Tell us what you need
Share the role, schedule and the qualities that matter to your household. Two minutes, no obligation.
Trusted in NYC homes since 2014
600+ families matched across all five boroughs
The right hands for your home & family.
NY Gem Staff matches New York families with carefully vetted nannies, eldercare companions, housekeepers, drivers and more — personally placed by Pamela, never an algorithm alone.
How it works
Finding help should feel
Finding help should feel
personal, not transactional.
Pamela matches by hand
Every candidate is interviewed, checked and chosen by Pamela herself — matched to your home, not just a job title.
Meet & welcome them home
You meet your shortlist, choose with confidence, and we stay in your corner long after placement day.
Roles we place
See who we'd match you with
Help for every corner of home life.
The people behind the gem
A few of our
A few of our
remarkable candidates.
Real professionals, hand-selected for skill and heart. Names and photos shown are sample profiles.
Maria Santos
Nanny & Newborn Care
★★★★★
James Okafor
Family Driver
★★★★★
Rosa Delgado
Housekeeper
★★★★★
Grace Adeyemi
Eldercare Companion
★★★★★
Pamela personally vets every match
Why families choose us
A boutique agency, not a marketplace.
You're not scrolling endless profiles. Pamela learns your household, then hand-delivers a short list of people she'd trust in her own home.
- Rigorous vetting. Background checks, reference calls, and an in-person interview before anyone joins the roster.
- A real human match. Personality, languages, schedule and values — not just a résumé keyword search.
- Support that lasts. We check in after placement and help with replacements, no questions asked.
600+
Families matched
10yrs
Serving New York
96%
Placements that stick
5★
Average family rating
From a NY family
“Pamela didn't just send us a nanny — she found someone who fits our family like she'd known us for years. That's the difference.”
The Bennett FamilyUpper West Side, Manhattan
Let's begin
Trusted help for your home
Trusted help for your home
starts with one conversation.
Tell Pamela what your household needs, and she'll personally curate a short list of people you can trust.